G-194093 TERMS AND CONDITIONS POLICY | home

Terms and Conditions Policy

  1. No smoking, eating or drinking alcohol, soft drink or fruit juices is permitted in vehicles. Water may be consumed in the vehicles only.

  2. No photographers or videographers are permitted to travel in the vehicles.  They will be required to make their own way.  No storage of camera or video equipment is permitted in the vehicles.

  3. Vehicles will not be driven on certain surfaces. eg: dirt roads, broken roads, sand, gravel etc.  eVOLUTION CAR HIRE reserves the right to refuse to drive our vehicles on such surfaces. Should the client insist the cars be driven on these surfaces and damage is sustained, the client will be held financially responsible.

  4. It is the clients responsibility to disclose if vehicles will be required to travel on unsurfaced roads. Refer to point 3.

  5. eVOLUTION CAR HIRE reserves the right to refuse to drive over certain drive ways.  Should the client insist the cars be driven over these drive ways and damage is sustained, the client will be held financially responsible.

  6. Ensure you have read through our Booking, Refund, Cancellation and Complaint Policy attached to this document.

  7. Ensure you have read through our Privacy Policy attached to this document.

  8. Should any damage be sustained to the vehicle(s) either internally or externally by either the client, clients guests, bridal party, photographer or videographers, the client will be held financially responsible for the repairs / replacement of parts.  eVOLUTION CAR HIRE will issue you with the required 3 quotes from registered Smash Repair businesses.

  9. Should the client, bridal party, guests or contractors get injured either inside the vehicles or around the vehicles, eVOLUTION CAR HIRE, drivers or the owners of the vehicles, will not be held legally liable or financially responsible for the injury or wrongful death.

  10. Should the hired vehicle breakdown in transit, in no way will eVOLUTION CAR HIRE be held legally or financially liable.  eVOLUTION CAR HIRE will do their best to arrange another vehicle but cannot guarantee either a successful swap out or the same make and model as these are rare vintage vehicles.  Currently our standby vehicle is a 2017 VW Muiltvan.

  11. If the breakdown happens after we leave our showroom and we are unable to swap out the vehicle, a pro rata will be calculated as a refund for the broken down vehicle.

  12. eVOLUTION CAR HIRE reserves the right to cancel the booking, if the payment is not paid in full 14 days prior to the date of hire as part of the agreement. Non payment will be deemed as a Client cancellation. Please refer to the Cancellation Policy.

  13. eVOLUTION CAR HIRE requires all outstanding monies to be paid in full 14 days prior to the date of hire.

  14. Should the client encounter additional fees eVOLUTION CAR HIRE requires money to be paid in full within 24 hours of the booking.  Payments received past this time frame will incur an additional 10% late fee charge to outstanding money.

  15. Additional hours required by the Bridal Party on the day will be charged as per listed on the Tax Invoice.  Payment as per clause 14.

  16. An adult must accompany all children under 12 years old.

  17. No sitting or standing on the outside of the vehicles is permitted. Not even while taking photos.

  18. eVOLUTION CAR HIRE reserves the right to take photos and videos of the wedding party and use those photos and videos for promotional purpose only.

  19. eVOLUTION CAR HIRE reserves the right to take photos and videos of the wedding party to promote their business on Social Media, Websites and Bridal Expos.

  20. eVOLUTION CAR HIRE must be notified in writing of any changes eg: new address, change of times etc no later than 3 days prior to the hiring date.

  21. eVOLUTION CAR HIRE must be notified in writing of any medical conditions prior to the date of hire.

  22. eVOLUTION CAR HIRE will not be held responsible for clients who supply incorrect information on forms.  Full addresses must be given along with Location Name.

  23. Misleading information for destination addresses, could incur additional charges. They will be subject for review.

  24. Double pickups with the same vehicle must be within the 5km radius eg: groom to church to bride to church.  Additional fees will apply for pickups outside this allocation.

  25. Should you require service outside the Sydney Metropolitan Area, the standard rate will not apply.  Boarders are as follows: Cronulla, Campbelltown, Narellan Road, The Northern Road, Glenmore Park, Penrith, Richmond, Rouse Hill, Castle Hill, Terrey Hill, Palm Beach and back down to Cronulla.

  26. It is the responsibility of the Client to disclose these T’s and C’s to whomever will be using the services of eVOLUTION CAR HIRE (eg: Bridal Party, Hired Contractors etc).

  27. Should the Client wish to cancel a booking, eVOLUTION CAR HIRE requires it in writing (dated and signed) directly from the Client.  Please note refer to our Cancellation Policy regarding cancellation fees.

  28. All vehicles to be driven by eVOLUTION CAR HIRE drivers only.

  29. eVOLUTION CAR HIRE reserves the right to cancel a booking should the T’s and C’s form not be agreed to.

  30. Last minute requests may be declined due to short notice given and other bookings already accepted. eg getaway cars. All finalisation of bookings must be completed 14 days prior to the required date.

  31. Should the booked car break down before leaving on the day of the event, another one will be supplied by eVOLUTION CAR HIRE.  We will do our best but cannot guarantee the same make and model as these are rare vintage vehicles. 

  32. eVOLUTION CAR HIRE take no responsibility for items left behind in the vehicle(s). Arrangements will need to be made by the client to collect the items from our Showroom within 14 days after which unclaimed items will be disregarded.

  33. Intoxicated clients may be refused entry into the vehicle(s).

  34. eVOLUTION CAR HIRE reserve the right to charge cleaning charges should vehicle(s) sustain spills from makeup, drinks, food etc or excessive mud and sand brought onto carpets. Professional cleaning range between $100 to $400 dependent on time spent cleaning.

  35. eVOLUTION CAR HIRE reserve the right to change or amend these T’s & C’s without written approval.